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SIR20216 - Certificate II in Retail Services

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There are 18 Units in Total

7 Core and 5 Electives

The Core Units are:
SIRXCEG001 Engage the customer
SIRXCOM001 Communicate in the workplace to support team and customer outcomes
SIRXIND001 Work effectively in a service environment
SIRXIND003 Organise personal work requirements
SIRXPDK001 Advise on products and services
SIRXRSK001 Identify and respond to security risks
SIRXWHS002 Contribute to workplace health and safety
Fast Food Outlet - Choose all electives

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Retail - Choose all electives

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